Refund policy

 

If you have any issues with your purchase please contact us.

In the event of return of product, the client should:

Notify his/her intention of cancellation in writing by e-mail to postoffice.tourismtdc@gmail.com - ensuring that he/she quotes his/her name, address, contact details and order reference number; and

in the event where the client has already received the goods, he/she must contact the PO & T Department on postoffice.tourismtdc@gmail.com or on the telephone number +44(0)203014 5103/5104. Goods must be returned with the original receipt. Products returned must be in perfect re-saleable condition, unused and with the original packaging with no broken seals.

Once the goods are received in the condition that they were in when delivered, PO & T Department will refund the client the purchase price of the goods.